LAST UPDATED MARCH 02 2020
Why Session Replays Are Highly Important For Improved Customer Experience
Session video replay is the most convenient, direct and cost-efficient conversion rate optimization tool that almost there is no business who had not used it recently. Yet the question is: what makes it more beautiful and must-usable? The answer is in this circulation: when the customer experience is improved, conversions increase, and the more conversions, the more earning that a business has. Besides that, it becomes inevitable to use session replays since it’s not only an anonymous investigator which is invisible for end users but also you can easily put JS tags and see literally every mouse action that were done in your website pages. Now, let’s take a journey about some of the fundamental reasons why you should use session replay, fasten your seatbelts!