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LAST UPDATED JUNE 24 2020

What is Error Detection?

According to research %79 of visitors who don't satisfy with the user experience don't come back to the same website one more time. In addition to that, even a small error drops your conversion rate %7.

Do you know how many times you lost a visitor just because they couldn't submit a form? Or just because a slider doesn't work properly, how many visitors had negative ideas about your brand. When an error occurs on your website the most urgent thing is you can do is fixing it immediately. To achieve this task VisitorLAB's error detection features will help you.

By using VisitorLAB error detection features you can get notified about any JavaScript-based error that occurs on your website. The notification that you will get you will also more technical details such as error line, error URL, browser, device, operation systems, and more.

This helps you to detect technical problems before they generate irremediable effects of your business

What is Error Detection?


What is the 'Details' button?

What is the 'Details' button?

In addition to that, you will reach more detail by clicking the 'Details' button. There is a detail page you can check for each error. This detail pages provide you will see information about the error such as total error count or in which time this error happened.


What is the 'Sessions' button?

To see how your visitor gets an error you can watch session replay videos related to the same error. From here you will able to see videos per sessions.

What is the 'Details' button?


What is 'Share with the team' option?

What is 'Share with the team' option?

Explaining details of an error to a team member could be hard and it can get too many times of you. To fix an error sometimes a developer could need too much information. To collect this information many questions ask the person who gets the error. End of the day this whole process is exhausting and it's a total waste of time for every time.

To save your effort and time there is 'Share with the team' option on VisitorLAB. Errors will be sent once a day per error. Thus your teammate will be notified of the errors on a daily basis.